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Negative Review Cost Calculator

See exactly how much revenue your current star rating is quietly costing you every year — and how much a stronger reputation could recover. Free & instant.

Frequently Asked Questions

Everything you need to know
What does the negative review cost calculator do?+
It estimates the revenue your business loses from a low or falling star rating, based on how consumers filter and choose businesses by rating.
How much do negative reviews really cost?+
A one-star drop in your average rating typically costs 5–9% of annual revenue, and a single negative review can steer away up to 30 prospective customers.
Is the calculator free?+
Yes, it's completely free to use.
How can I reduce the cost of negative reviews?+
Generate a steady flow of genuine positive reviews to outweigh the negatives, respond to every review quickly, and report reviews that violate platform policies.
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